FAQ overview


International orders
Selling to A-precious Metals



What is bullion?

Gold, Silver, platinum and palladium in the form of bars or ingots. Some central banks use bullion for settlement of international debt, and some investor purchase bullion as a hedge against inflation.

Why is your price higher than the spot price of precious metals?

The 'spot price’ of precious metals is a speculative trading price which all precious metal businesses are based upon. It is a base price of the metal in raw form and does not include costs such as minting, insuring, shipping, etc.

Do you have a minimum order?

There is no minimum order order, you can purchase as much as 1oz.

When does my price get locked in?

The price is locked in as soon as you complete the checkout process and submit the order. Up until this point, the prices in the shopping cart will continue to change with the market until you finalize the order.

Are there any hidden charges, fees or commissions?

There are no additional charges, fees or commissions. The price you are quoted is the price you will pay.

Do you have the bullion in stock?

At any time, our physical inventory of various forms of bullion could vary, however, our policy since the beginning is that we do not offer to sell any precious metals that we cannot ship immediately.

Do you report my purchase(s) to the Canadian Revenue Agency (CRA)?

No. The $10,000 rule only applies to cash transactions. Since A-Precious Metals does not accept cash instruments over $10,000, there is no reporting when you order from us.

Do I have to pay TAX on bullion orders?

Tax is only only applied on precious metals that are less than .999% purity. There is no taxes on .999 gold, silver, and platinum bullion. However, tax is applicable on copper bullion purchases.

How do I contact A-Precious Metals?

We can be contacted by either; telephone, email or mail. Please refer to our contact information section.  


Payment Options

Please click here to view the Payment Options

Orders over $20 000 CAD

All submitted orders with a with a total value that is greater than $20,000 and up to and including $40,000 USD/CAD (as applicable) must have to have at least 5% of the total value of the order(s) in cleared funds with A-Precious Metals Inc. In the alternative, you can place an order, however, 5% of the total order must be received by us before 4:00PM EST on the same business day of placed order to secure thepurchase price.

Can I place an order by phone?

Yes, our trading desk is open from Monday-Friday 8:00am-6:00pm EST

Why do you need my Credit Card information even though I have opted for a different method of payment?

Since your order is a binding contract, regardless of what method your payment method, we use your credit card information to secure the order. There will be no charges towards your credit card unless you cancel your order or if we fail to receive your payment within the applicable time period. At that point, A-Precious Metals may charge you the market loss fees to your credit card. MARKET LOSS POLICY

Can I change my payment method after my order has been placed?

We prefer that you do not because complications and errors may occur with the change. However, change in method payment is possible when the order amount is correlate with the accepted method of payment.

 Ex.  Orders under $1500 are not eligible for  Bank wires 

What happens if you do not receive my payment in the allocated time frame?

If full payment is not received by 4:00PM EST the next business day, we, at our discretion may; accept your order, refresh the quote based on the market price at the time we receive the payment or cancel your order and implement the conditions of our MARKET LOSS POLICY.

Can I make a direct deposit into your account when paying for my order?

Yes, however, it must be a rbc bank to bank transfer or a cash direct deposit that is under $10,000. We do not accpet third party check deposits. Also, please notify us when you have made the direct deposit.    

I have paid for my order. Why is my account still pending?

Please allow 1-3 days for your payment to be processed through the bank to our system. You will receive a confirmation email once your payment has been applied to our account. Please contact us if you have not received a confirmation email or if your account has still not moved to processing after 3 days of your payment. 

What currencies does A-Precious Metals accept?

If you would like to pay in a different currency, please select the different regions tab located at the top right corner of the page or select from here; EUR, USD, GPB, AUD


How do you wrap your packages?

All our orders are carefully and discretely packaged. There will be no indication of its contents on the outside of the package and the return address will use acronym “APM” along with our address.

How long will it take for my order to arrive?

Most orders are usually processed and shipped within 1 to 2 business days of receiving your cleared payment. We do not ship on Saturday, Sunday, or holidays

Is your shipping insured?

Yes, all shipments are 100% insured, meaning that you’re guaranteed to receive your order or you money back.

Will you ship to an address other than my billing address?

Yes, your package can be shipped to any name and address that you specify. However, due to fraudulent activity in the precious metals industry, payment sent via credit card will only shipped to the billing address provided by the credit card company..

International orders

Do you ship internationally?

Yes, if you would like to pay by Canadian dollars you can purchase though the CAN region, however, for different currencies, please select the different region tab located at the top right corner of the page or select from here; EUR, USD, GPB, AUD.

Selling to A-precious Metals

How do I sell to The A- Precious Metals?

1. Call us at 1 800 806 6349 for current prices

2. Book and confirm your sell price

3. Ship your package to us here:


14-30 Eglinton Ave W suite 213

Mississauga, ON Canada

L5R 0C1

4. Include a detailed packing slip and the confirmation number you receive from us.

What happens if I don't send in the precious metals after a price has been confirmed?

Your transaction may be cancelled if you do not call by the end of the following business day with the registered mail or tracking number. Additionally, you will be liable to cover any market loss we incurred by accepting the order to buy from you. This is covered in our “MARKET LOSS POLICY”. Furthermore, you will not be permitted to buy or sell to us in the future. If you call in with the registered mail or tracking number and we do not receive the items within 5 business days and the delay is due to the Postal Canada, Purlator, UPS or Federal Express, we will extend the deadline on a case by case basis.