1-800-806-6349

 

 

Market Loss Policy

Can I cancel or return my order?

There is no cancellation or return policy, however,  A-precious metals will buy back your items at our current sell to us prices.  


Market loss Policy

When purchasing from A-Precious Metals, once you have submitted a order, the price is locked in for you and the transaction may not be cancelled, but only offset at our current ask price. Any deficit between the price at which we sold to you and the offsetting purchase price and/or prices, is your responsibility only if your item(s) is cancelled or if you fail to make the full payment before 4:00PM EST the next business day. That amount will be charged to you, plus a $60.00 (CAD) cancellation fee. That is our Market Loss Policy. Any market gain on cancellations shall remain the property of A-Precious Metals. 

When selling to  A-Precious Metals, once you have submitted a order, the price is locked in for you and the transaction may not be cancelled, but only offset at our current ask price. Any deficit between the price at which we bought from you and the offsetting purchase price and/or prices, is your responsibility if we do not receive your item(s). Your transaction may be cancelled if you do not call by the end of the following business day with the registered mail or tracking number or if the package is not received to us within 5 days. That amount will be charged to you, plus a $60.00 (CAD) cancellation fee. That is our Market Loss Policy. Any market gain on cancellations shall remain the property of A-Precious Metals. 

You may e-mail us with your question at info@A-preciuosmetals.com or call our customer service desk at 1-800-806-6349. You can also review our  Terms and Conditions.